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Part 3: Delving into AI-Powered Business Strategies
Curriculum
3 Sections
23 Lessons
10 Weeks
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Chapter 8: Personalizing the Customer Journey Using AI
8
1.1
Discovering the Customer Journey
10 mins
1.2
Introducing AI Personalization
10 mins
1.3
Benefitting from AI Tools for the Customer Journey
10 mins
1.4
Determining How Customers Feel
10 mins
1.5
Providing What Customers Want
10 mins
1.6
Predicting What Customers Will Do
10 mins
1.7
Delivering Information Customers Need
10 mins
1.8
Automating the Delivery of Content
10 mins
Chapter 9: Boosting Online Business Growth with AI
6
2.1
Outsmarting Your Competitors
10 mins
2.2
Enhancing Brand Building
10 mins
2.3
Maximizing Conversions
10 mins
2.4
Scaling Paid Advertising ROI
10 mins
2.5
Tracking Key Performance Indicators with AI
10 mins
2.6
Innovating New Offers
10 mins
Chapter 10: Enhancing Customer Service with Conversational AI Chatbots
9
3.1
Finding Out about Conversational AI Chatbots
10 mins
3.2
Benefitting from Conversational AI Chatbots for Customer Service
10 mins
3.3
Constructing Conversational AI Chatbots
10 mins
3.4
Measuring the Return on Investment of Conversational AI Chatbots
10 mins
3.5
Integrating Conversational AI Chatbots into Existing Systems
10 mins
3.6
Personalizing Customer Interactions
10 mins
3.7
Using Chatbots with Human and AI Collaboration
10 mins
3.8
Considering Best Practices
10 mins
3.9
Reviewing Options for Creating Chatbots
10 mins
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