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Staying in Business
Curriculum
3 Sections
12 Lessons
10 Weeks
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Chapter 1: Developing Employees through Coaching and Mentoring
4
1.1
Understanding Why Employee Development Is Important
10 mins
1.2
Getting Down to Employee Development
10 mins
1.3
Coaching Employees to Career Growth and Success
10 mins
1.4
Finding a Mentor, Being a Mentor
10 mins
Chapter 2: Keeping Your Customers Loyal
2
2.1
Retaining Your Customer Base
10 mins
2.2
Dealing with Dissatisfied Customers
10 mins
Chapter 3: Cultivating a Growing Business
6
3.1
Recognizing Growth Stages
10 mins
3.2
Resolving Human Resources Issues
10 mins
3.3
Addressing Time-Management Issues
10 mins
3.4
Choosing Your Management Tools
10 mins
3.5
Troubleshooting Your Business Challenges
10 mins
3.6
Redefining Your Role in an Evolving Business
10 mins
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