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Getting Started with Operations Management
Curriculum
5 Sections
17 Lessons
10 Weeks
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Chapter 1: Discovering the Fundamentals of Operations Management
3
1.1
Defining Operations Management
10 mins
1.2
Understanding the Process of Operations
10 mins
1.3
Meeting the Challenges
10 mins
Chapter 2: Defining and Evaluating Processes
2
2.1
Mapping Processes
10 mins
2.2
Evaluating the Elements of a System
10 mins
Chapter 3: Designing Processes to Meet Goals
4
3.1
Getting Started with Process Improvement
10 mins
3.2
Planning Operations
10 mins
3.3
Improving Processes According to a Goal
10 mins
3.4
Managing Bottlenecks
10 mins
Chapter 4: Dealing with Shared Resources, Batches, and Rework
3
4.1
Sharing Resources
10 mins
4.2
Batching Parts and Setting Up Operations
10 mins
4.3
Handling Poor Quality
10 mins
Chapter 5: Designing Your Process to Match Your Product or Service
5
5.1
Considering Costs, Standardization, Volume, and Flexibility
10 mins
5.2
Improving Face-to-Face and Back-Office Operations
10 mins
5.3
Fulfilling Customer Demand: Making to Stock or Making to Order
10 mins
5.4
Getting It to Your Customer
10 mins
5.5
Designing for X: Designing Products with Operations in Mind
10 mins
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