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The Part of Tens
Curriculum
3 Sections
28 Lessons
10 Weeks
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Chapter 22: Ten Biggest Mistakes Managers Make
10
1.1
Taking Employees for Granted
10 mins
1.2
Taking Customers for Granted
10 mins
1.3
Failing to Lead
10 mins
1.4
Not Setting Clear Goals with Employees
10 mins
1.5
Forgetting What It’s Like to Be a Worker
10 mins
1.6
Stealing the Spotlight
10 mins
1.7
Sidestepping Opportunities to Delegate
10 mins
1.8
Communicating Too Little, Too Late
10 mins
1.9
Hiring Too Fast (And Firing Too Slow)
10 mins
1.10
Forgetting to Have Fun
10 mins
Chapter 23: Ten Effective Ways to Market Your Products and Services
10
2.1
Build Trust with Your Customers
10 mins
2.2
Tell an Interesting Story
10 mins
2.3
Become Effective at Web Content
10 mins
2.4
Utilize Affiliate Marketing
10 mins
2.5
Consider Mobile Marketing
10 mins
2.6
Give Your Product Away
10 mins
2.7
Make Customers Your Marketing Stars
10 mins
2.8
Build Relationships, Not Sales
10 mins
2.9
Get Your Customers Emotionally Involved
10 mins
2.10
Go Local in a Global World
10 mins
Chapter 24: Ten (Or So) Steps to Improve Your Cash Flow
8
3.1
Manage Your Accounts Receivable
10 mins
3.2
Require Instant (Or Advance) Payment
10 mins
3.3
Accept and Encourage Credit Card Use
10 mins
3.4
Hold Onto Your Money
10 mins
3.5
Make Sure Your Invoices Are Correct
10 mins
3.6
Give Prompt-Payment Discounts
10 mins
3.7
Follow Up on Late Payments
10 mins
3.8
Keep Track of Your Expenses
10 mins
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