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3 Sections
15 Lessons
10 Weeks
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9 The Citizen Tech Landscape
6
1.1
Information Technology Is Important—Duh!
10 mins
1.2
What Makes a Tool Citizen-Ready?
10 mins
1.3
The Evolution of Programming Languages
10 mins
1.4
Current Citizen Tools and Platform Landscape
10 mins
1.5
New Developments for Citizens in Business Intelligence
10 mins
1.6
The Generative AI Era of Citizen Development
10 mins
10 Benefits of Citizen Development
3
2.1
Targeting and Scaling Improvement Benefits
10 mins
2.2
Innovation and Experimentation Benefits
10 mins
2.3
Notes
10 mins
11 The Organizational Response to Citizen Technology
6
3.1
The Two Stereotypical Positions
10 mins
3.2
Beyond the IT Resistance Stereotype
10 mins
3.3
An Emerging Third Party
10 mins
3.4
“Governance” of Citizen Technologies
10 mins
3.5
Citizen Technology in Highly Regulated Businesses
10 mins
3.6
Putting It All Together: Balancing Risk and Reward
10 mins
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