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AI-Driven Value Management for Customer Success
Curriculum
8 Sections
8 Lessons
10 Weeks
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What Is Customer Success and Why You Should Care?
1
1.1
What Is Customer Success and Why You Should Care?
10 mins
Understanding the Customer Success Workflow
1
2.1
Understanding the Customer Success Workflow
10 mins
Better Together: Combining Customer Success and Value Management
1
3.1
Better Together: Combining Customer Success and Value Management
10 mins
The Challenge of Integrating Value Management and Customer Success
1
4.1
The Challenge of Integrating Value Management and Customer Success
10 mins
Touchpoints: Where Value Management Meets Customer Success
1
5.1
Touchpoints: Where Value Management Meets Customer Success
10 mins
AI: Changing the Customer Success Game
1
6.1
AI: Changing the Customer Success Game
10 mins
The Future of AI-Powered Customer Success
1
7.1
The Future of AI-Powered Customer Success
10 mins
Notes
1
8.1
Notes
10 mins
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